De-Escalation Skills

Foundation session will discuss the physiological process of the brain relative to anger. We will focus in on skills of active listening, non-violent communication and verbal de-escalation. Discussion will also focus in on issues such as personal space, body posture and emotion. Participants will understand the levels of crisis development and the conflict cycle will also be emphasized. Practical application session will give overview and then focus on the practical application when responding to behaviors that youth with anger issues exhibit.